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Products Knowledge

Products Knowledge

2026-05-30

Customizable Touch Query Kiosks: Ideal Solution for Upgrading Smart Government Self-Service

Government service halls and community service centers typically see heavy foot traffic and diverse service demands. Relying solely on manual service windows often leads to long queues, low work efficiency and prolonged waiting times for the public. Nowadays, an increasing number of government departments adopt smart touch all-in-one machines to ease the workload of staff and deliver 24-hour self-service for public convenience. Many are unaware that government service devices are not limited to standard models. As a direct manufacturer, we provide minor and full customization to perfectly suit all types of government service scenarios.

Specially designed for government affairs, our touch all-in-one machines are built to withstand high-frequency and intensive public use. The scratch-resistant tempered glass panel ensures outstanding durability. Featuring a high-definition display, the screen remains clear even under direct strong sunlight, making the device easy to operate for elderly users and beginners alike.

Integrated with multiple functions including government information disclosure, business inquiry, process guidance, queuing & ticketing, policy promotion and self pre-review, the machines handle daily consultation and service requests in one stop, greatly relieving pressure on on-site staff.

We offer tailored customization to meet both standardized and personalized requirements of government services:

  • Custom sizes and models available, with wall-mounted, floor-standing and desktop styles suitable for halls, corridors and service counters;

  • Optional functions such as bilingual switching, form downloading, policy search and queuing calling, allowing flexible module adjustment to avoid redundant features;

  • Customizable corporate logos, boot screens and exclusive government-style UI to present a formal institutional image;

  • Full compatibility with local government systems, enabling seamless hardware and software connection as well as secure synchronous data transmission.

Boasting stable performance and ultra-low failure rates, the devices support round-the-clock operation. They are widely applied in government service centers, street community halls, Party and mass service centers and administrative approval halls.

Supplied directly by the manufacturer, our products support bulk orders and customized solutions with prompt after-sales support. They are the ideal choice for upgrading smart government and public services.